Returns & Exchanges
At Ivorie Studio, we strive for perfection in every piece, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn items. Our goal is to ensure you feel confident and satisfied with your curated wardrobe selections.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging with all Ivorie Studio tags attached to ensure the return is accepted.
Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing